Privacy Policy
Effective Date: January 2026 • Locuvera is a product of GrowthPro Africa (RC 8998802)
Locuvera ("we", "us", or "our") is a product of GrowthPro Africa ("GrowthPro Africa", RC 8998802), committed to protecting the privacy of all individuals and organizations who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at locuvera.com, sign up for or use the Locuvera workspace platform, or otherwise engage with our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1 Information We Collect
We collect information you provide directly to us and information collected automatically when you interact with our services:
a) Information You Provide
- Full name, business email address, and password when you sign up for a workspace or accept a team invitation
- Company/workspace name, industry, and country provided during workspace creation
- Assessment data you submit — location findings, scores, observations, evidence photos, and issue notes
- Billing and subscription-related information for paid workspaces (processed securely by third-party payment providers)
- Messages and correspondence when you contact us, request a quote, or submit support requests
b) Information Collected Automatically
- IP address and geographic location (country/region level)
- Browser type, device type, and operating system
- Pages visited, time spent, and navigation patterns within the workspace application
- Workspace usage data — login activity, assessments created, issues raised, and feature usage, used to improve the product and for workspace audit logs
2 How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Locuvera platform and your workspace
- Authenticate your identity and manage your account and role-based access
- Send transactional and service-related notifications (e.g. invitations, password resets, trial and subscription status, issue assignments)
- Send you product updates and promotional communications (with consent, where required)
- Analyze usage patterns to improve user experience and platform reliability
- Respond to quote requests and facilitate workspace onboarding
- Comply with legal obligations and enforce our Terms of Service
3 Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist with payment processing, transactional email delivery, cloud hosting, and media storage. These providers are bound by contractual obligations to maintain the confidentiality of your information.
- Within Your Workspace: Data you submit (assessments, issues, user roles) is visible to other authorized users within your own workspace according to their role — it is never visible to other workspaces.
- Legal Requirements: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, property, or the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
4 Cookies & Tracking Technologies
| Cookie / Storage Type | Purpose | Can Opt Out? |
|---|---|---|
| Essential (session token) | Required for login and workspace functionality | No |
| Preferences | Remember your light/dark mode and display settings | Yes |
| Analytics | Help us understand how visitors use our site | Yes |
5 Data Retention
- Account and workspace data: retained for the duration of your subscription and up to 3 years after account closure
- Assessment and certification records: retained to support historical audit trails and certification verification
- Transaction and billing records: retained for 7 years in compliance with financial regulations
- Marketing communications: retained until you unsubscribe or request deletion
6 Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information: access, correction, deletion ("right to be forgotten"), restriction of processing, data portability, and objection to processing for marketing purposes.
To exercise any of these rights, please contact us at locuvera@growthproafrica.com. We will respond within 30 days of receiving your request.
7 Third-Party Links
Our website may contain links to third-party websites, including GrowthPro Africa's main site at growthproafrica.com and its learning platforms. Once you leave our website, we are not responsible for the privacy practices of those sites.
8 Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.
9 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy here with a new effective date and, where appropriate, notify registered users via email.
10 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
locuvera@growthproafrica.com
GrowthPro Africa, Lagos, Nigeria — RC 8998802